Within the broader field of elder abuse, little attention has been devoted to the family, friends, and neighbors (“concerned persons”) in the lives of older victims of mistreatment (aged 60+). Recent research—by the NYC Elder Abuse Center at Weill Cornell Medicine and colleagues—sheds light on this underserved population; it has found concerned persons experience significant distress. In response, in 2017, NYCEAC established the Elder Abuse Helpline for Concerned Persons, a phone- and email-based service, which provides needed support, information and referrals to concerned persons assisting NYC-residing elder abuse victims.
The NYC Elder Abuse Center (NYCEAC) was launched in 2009 to improve the way professionals, organizations and systems respond to elder abuse, neglect and financial exploitation. It accomplishes this through an unprecedented level of collaboration and coordination in partnership with NYC’s government and non-profit agencies. Now, through NYCEAC, these organizations provide a streamlined and rapid response to elder abuse cases in New York City.